Privacy policy

Personal Information We Collect

Introduction

Trinc Clothing complies with the New Zealand Privacy Act 2020 and takes its customers privacy seriously. This Privacy Policy is to inform customers about our collection, use, and disclosure of your personal information including how we ensure the accuracy, integrity, and security of such information. It also describes how individuals may exercise their rights or options regarding the personal information held about them

If you access our website and/or any of our services or provide personal information (through our website or otherwise), you will be deemed to have agreed to this Privacy Notice.

Trinc clothing may collect certain information that personally identifies you when you voluntarily provide it to us, such as your name, mailing address, billing address, e-mail address, phone number, date of birth and, regarding online purchases only, your payment method (“personal information”). We collect such personal information when you purchase items online, sign up for our email list, sign up to receive discounts, promotions, and perks, email us or submit an inquiry using the “contact us” submission page or participate in one of our contests or online promotions (as applicable). We may also collect personal information concerning gift recipients (name and mailing address) for the sole purpose of fulfilling gift orders. Please note that we may also obtain personal information from publicly available sources as well as other sources, as permitted by law, and combine that with information we collect through our site. We may collect information about you from sources such as social media when you choose to provide it to us.

Trinc clothing collects information through cookies and beacons (as discussed below) but none of the information collected through cookies or beacons is personally identifiable.

If you have submitted personal information and would like to change that information, please contact us to edit your information.

A cookie is a piece of data stored on the hard drive of your computer, containing information about you. our usage of cookies is in no way linked to any personal information while on our site. Cookies can make the browsing experience easier. for instance, by accepting a cookie from our site, we can provide you a more personalised experience while shopping, thereby saving time while on our site. Most browsers can be set to reject cookies or to ask you if you want to accept/reject an incoming cookie. If you reject the cookie, you may still use our site, although you will be limited in some areas of our site. Cookies can also enable us to track and target the interests of our customers to enhance their web site experience.

We also allow third party companies such as Google Analytics to place beacons, cookies, or tags on our site. Google Analytics utilises cookies to gather information regarding use of our site, which Google uses to generate reports for us regarding our site. You may opt-out of having your activity on our web site made available to Google Analytics by installing the Google Analytics browser add-on.

How We Use Information

When you purchase items from the Trinc clothing website, we will use your information to process the order, as well as to contact you if we have any questions or concerns about your order and to provide shipping confirmation. We also use your personal information to support our business operations. Examples include:

· to provide and deliver products, fulfil orders and process returns or exchanges

· to establish and manage business relations with you.

· to respond to enquiries, requests, or comments that we receive.

· to operate, improve and personalise the products and services we offer and improve, diagnose problems with, and administer the website.

· to communicate special offers, promotions, newsletters, and information about Trinc Clothing via email or your mailing address.

· to understand your product needs and preferences and market products to you that we believe may be of interest to you.

· to prevent or investigate activity that we think may be potentially illegal, unlawful, fraudulent, or harmful.

We may provide you with promotional offers and other marketing communications by email unless you opt out of receiving such communications from Trinc Clothing. If you wish to receive these kinds of communications by text message when this is an option on our website, please “opt in” to receive them by indicating your preference in one of our online contact forms. At no time are you obligated to provide us with any personal information in order to use and enjoy our website. It is Trinc clothing’s policy to collect only that information that Trinc clothing needs to meet our customers' needs, conduct our business efficiently, and communicate special or specific offers to you. If you do not wish to provide Trinc clothing with your personal information, you will not receive certain communications and, you will not be able to purchase items on our website without providing your personal information. If you agree to receive mobile text coupons or other mobile text communications from Trinc Clothing you agree that Trinc Clothing may send any information, including promotional or marketing text messages, via text message to the phone number you provide. You are not required to consent to receive text messages in order to make a purchase from Trinc Clothing in the future. If you want to stop receiving text communications from Trinc Clothing, please see the “opt out policy” section below for instructions on how to opt out.

How We Share Information

In connection with the uses outlined in this policy, Trinc Clothing may share your information with our website hosting partners, vendors, subcontractors, agents, consultants and other service providers (“service providers”) to perform functions on our behalf when such sharing is required for the service provider to perform their functions on our behalf or to permit us to perform our functions. We do not sell any personal information concerning our users. We may also release your personal information to comply with the law or to protect our or others' rights, property, or safety. As with any business, it is possible that as our business develops, we may sell or buy online stores or other assets. In such transactions, information concerning customers can be among the transferred assets. Accordingly, in the unlikely event that our company or substantially all of our assets are acquired by a third party, such information may be one of the transferred assets. Trinc Clothing values the privacy of its customers and visitors to its website. Therefore, Trinc Clothing endeavours to comply with relevant ethical standards in gathering, using and safeguarding customer information that is entrusted to Trinc Clothing. Please note that, despite our diligence, new technology is constantly evolving, and Trinc Clothing cannot immediately implement all new technology upon development.

Third Party Links

The website may contain links to websites maintained by third parties with which we have no affiliation, including social media platforms. This statement does not reflect the privacy practices of those sites, and you should consult the privacy policies of those sites to learn about their practices. A link to any third-party site does not mean that we endorse it or the quality or accuracy of information presented on it.

Competitions and Promotions

If you participate in one of our online contests or competitions, we may use your information to further update you on the promotion in which you participated. If you “opt in” for communications from Trinc Clothing, we may use the contact information you provided to send you promotional information, other communications. Competitions and promotions may also be included on our “opt in” list. If you submit any or post one or more text comments (such as user reviews), photographs or other information during a contest or sweepstakes (“user content") on the Trinc Clothing web site we do not guarantee any confidentiality however, we will not share any user content with any third parties except as set forth above or in accordance with the terms of use.

Opt Out Policy

If at any time you no longer wish to receive communications from us, you are free to “opt out” of receiving these communications.

a) E-mail communications. If you would no longer like to receive e-mailed coupons, special events information, sales notifications, or other messages from Trinc Clothing, please click and follow the “unsubscribe” instructions in your e-mail. Your e-mail address and other personal information will be removed from our marketing list. Opting out of receiving e-mails will only affect your receipt of marketing or promotional e-mails. You may still receive transactional emails and messages from Trinc Clothing via text message or other methods to which you have previously consented to receive.

b) Text messages. if you wish to opt out of receiving text messages, or if you believe you have errantly received a marketing text message without opting into the program, you can cancel the program at any time. Details on how to opt out of text messages will be provided in this policy when this service is available. You may still receive messages from Trinc Clothing via e-mail or other methods to which you have consented to receive. Standard message and data rates may apply. while Trinc Clothing does not charge any fee for using its service, your use of the service on your mobile phone or any other device is subject to the standard message and data charges per your carrier’s rate plan.

Policy Changes

Trinc Clothing reserves the right to change our policy as our business changes. If this policy changes, we will post an updated policy on our website. you can tell if this policy has changed by checking the revision date and version number that appear at the end of this policy. To assist you in acquiring additional information, the Trinc Clothing site may have links to websites operated by third parties. Those websites will have their own policies on privacy that you may wish to review. Trinc Clothing has no responsibility concerning the content or operation of these linked websites.

Your Partner

As part of protecting your privacy and potentially your relationship, you can rest assured that no matter the threat, we will not inform your partner on how much you really spend at Trinc Clothing. And while you may be in the dog house you can take comfort in the knowledge that you are going to be well dressed, fashionable and raising awareness for a good cause – no need to thank us – it’s what we do.

Kind regards

John Ellis – Director

Version 1 June 2022